Providing Home Care Services in the Coeur d’Alene, and Northern Idaho area.

About Us

About Inglenook Senior Care

Inglenook Senior Care was founded by Craig and his wife Tawna. We are a family-owned company that firmly believes in and lives the motto Family is Forever, Family First. Craig and Tawna both come from large families where he is the oldest of six children, and she the second of ten. They have been blessed with three wonderful children of their own as well. Family gatherings and relationships are exceptionally special and significant to them. Craig and Tawna have a deep empathy and desire to help families with aging seniors, having assisted and observed parents caring for aging parents and grandparents.

Craig has fifteen years of experience in the medical community and has a true compassion for seniors. His ultimate concern and goal at Inglenook Senior Care is guiding and educating families on what care choice is the best fit for their senior and family, while also creating an opportunity for an informed decision for everyone involved. Having access to the experienced team at Inglenook Senior Care to assist along the way will help this process be as smooth and stress-free as possible for family members and their loved ones.

Our priority at Inglenook Senior Care is to create a compassionate service for seniors and their loved ones when the consideration for personal and companionship care is needed. This company began with the desire to help families manage the difficulty of aging parents. Understandably, parents want to remain at home as they age, but often are unable to care for themselves in the way they deserve and need to be cared for. Inglenook Senior Care is here to help with all the little and big things that need to be done, allowing families to enjoy their time together.

Mission Statement

“Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care.”

Why you should choose Inglenook Senior Care!

Local and Family owned

All caregivers are bonded and insured employees, not contractors.

Trained Caregivers

Uniquely qualified because they all undergo thorough screening including background checks and fingerprinting. They are experienced and trained as CNAs or HCAs. We manage their continuing education and state certifications. We monitor our caregivers training and pay for the training. We ensure that the caregivers we send to your home are caring, qualified and reliable individuals.

Telephony system

An automated phone system in which staff call in from client’s home phone to confirm when caregivers arrive and leave. This ensures proper billing to client. If the caregiver is not at the clients home at the designated time, our office is immediately alerted so we can respond accordingly.

Fall Prevention & Assessments

We are passionate to inform those in the community about fall prevention. We provide free presentations to groups and in home assessments to reduce the risk of falls.

Introduction to Caregiver

We work diligently to match our caregiver with the client’s needs and personality. We take pride in introducing our caregiver to the client which is rare among other agencies.

Communication with Family

Our online system is available to family members for their convenience and peace of mind. You can monitor caregivers’ schedule and the actual time caregiver spends with the client. Also a detailed care plan book located on premises that can be reviewed by family and client to see tasks and observations made by caregiver.

Our Caregivers

Each individual’s personality and care needs are unique. That’s why finding the right caregiver for your loved one is our first goal. At Inglenook Senior Care, we employ and train only the most highly skilled and compassionate caregivers, and strive to deliver a higher level of care by creating a perfect match between client and caregiver. This ensures your loved one is not only satisfied with our care services, but also feels comfortable and connected with his or her caregiver.

  • All caregivers are bonded and insured employees, not contractors. They are covered under our workers compensation. We take out all the necessary payroll taxes. (If you were to hire a private caregiver you are responsible for state and federal payroll taxes).
  • Our caregivers are committed, highly qualified, and carefully selected individuals who are thoroughly screened. They are experienced and trained as Certified Nurse Assistants (CNAs/NACs), or Home Care Aides. Inglenook Senior Care manages our caregivers’ continuing education and state certifications, as well as monitor and pay for their additional training. We ensure the caregivers we send to your home are caring, qualified and reliable individuals, who love and respect the elderly.
  • Inglenook Senior Care requires the following from our caregivers:
    • Criminal Background check – Federal and State level
    • Random Drug Testing
    • DMV Record Check
    • Skills Assessment
    • Reference Check – Personal and Professional
    • Health Care Personnel Registry Check
    • Nurse Aide Registry Verification
    • Ongoing Training
  • If for any reason the client/caregiver match is not successful, we will happily identify another caregiver in order to earn your complete satisfaction. Our experience and strong internal staff make this possible, as each client has a dedicated team of care professionals who work behind the scenes to fill scheduling requests and maintain our high standards of quality care and customer service.
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